AI Powered by a local 27B-parameter language model

Fight Chargebacks
With Real AI

Build evidence dossiers, get AI-powered strategic analysis, generate custom dispute response letters, and track your case strength — all from one platform built for merchants.

Start Free — No Card RequiredSee How It Works

Free plan includes 3 cases · No credit card required · Upgrade anytime

30+
Reason Codes
12
Evidence Categories
3
AI Features
27B
AI Model
TLS
Encrypted
AI-Powered

AI Strategic Case Analysis

Submit your case to our local AI (a 27-billion-parameter language model running on dedicated hardware) and get a strategic breakdown: strengths, weaknesses, recommended evidence, and a step-by-step strategy tailored to your specific reason code and situation.

  • Identifies strengths and weaknesses in your case
  • Reason-code-specific dispute strategy
  • Lists exactly what evidence you still need
  • Prioritized action items to strengthen your case
  • Re-run analysis as you add more evidence
Try It Free
AI Strategic AnalysisAI
STRENGTHS:
Multiple evidence types uploaded covering delivery and communication. Transaction date and merchant details fully documented...
STRATEGY:
For reason code 13.1, the key is proving delivery occurred. Your shipping confirmation and signed delivery receipt directly counter the "not received" claim...
AI Letters

AI-Written Dispute Response Letters

Our AI reads your case details, evidence list, and reason code — then writes a complete, professional dispute response letter customized to your specific situation. Not a fill-in-the-blanks template: a fully written letter that references your actual evidence by name.

  • Written by AI using your actual case data and evidence
  • References each uploaded file by name with context
  • Professional business-legal language
  • Exported as a branded PDF ready for submission
  • Also includes template-based letters as an alternative
Try It Free
ai_dispute_letter_8f3a.pdfAI Generated
RE: Dispute Response — Written by AI for your specific case
Evidence Referenced
📄 Receipt📦 Shipping Proof💬 Email Thread🖼️ Screenshot
AI Coaching

AI Evidence Coach

Not sure what evidence you need? The AI Evidence Coach analyzes your case, identifies gaps, and tells you exactly what to gather and where to find it — specific to your reason code and situation.

  • Identifies missing critical evidence for your reason code
  • Tells you where to find each piece of evidence
  • Explains how your existing evidence strengthens the case
  • Provides evidence presentation tips for banks
  • Prioritizes what to gather first
Try It Free
AI Evidence CoachAI
MISSING CRITICAL EVIDENCE:
1. Signed delivery confirmation — download from your carrier's website under tracking history. For reason code 13.1, this is the single most important piece...
PRIORITY ORDER:
1. Delivery confirmation with signature
2. Original order receipt with billing address
3. Customer service communication log
Platform
What You Get
Every feature listed here is built and working. No vaporware.
🤖

AI Case Analysis

A 27B-parameter language model analyzes your case and provides strategic advice: strengths, weaknesses, missing evidence, and next steps.

AI Feature
✉️

AI Dispute Letters

AI writes a custom dispute response letter using your actual case data and evidence. Also includes template-based letters as an alternative.

AI Feature
🎯

AI Evidence Coach

AI reviews your case and tells you exactly what evidence is missing, where to find it, and how to present it for maximum impact.

AI Feature
📊

Win Probability Scoring

Algorithm scores your case 0-100 across 7 factors: evidence volume, completeness, notes quality, diversity, deadlines, and reason code alignment.

All Plans
📈

Analytics Dashboard

Track win rates by reason code, monthly dispute volume, recovery amounts, priority distribution, and evidence coverage — all in real time.

All Plans
📄

Professional PDF Dossiers

Generate multi-page branded PDF evidence packets with cover page, case overview, indexed evidence catalog, and legal disclaimer.

All Plans
📎

Evidence Management

Upload and categorize receipts, invoices, shipping proofs, screenshots, contracts, and more. 12 evidence categories with drag-and-drop.

All Plans
🧠

Reason Code Intelligence

For each of 30+ Visa and Mastercard reason codes: required evidence types, recommended strategy, time limits, and auto-calculated deadlines.

All Plans
⚡

Batch AI & Case Cloning

Run AI analysis on all active cases at once. Clone existing cases as templates for similar disputes. Auto-set deadlines from reason codes.

Pro/Enterprise
Workflow
How It Works
From evidence collection to bank submission.
1

Create a Case

Enter dispute details: amount, merchant, reason code, transaction date, deadline. The system maps your strategy immediately.

2

Upload Evidence

Drag and drop receipts, shipping proofs, emails, screenshots — organized into 12 categories for maximum impact.

3

AI Analysis & Coaching

Get AI strategic analysis, evidence coaching (what's missing and where to find it), and custom dispute letters — all written by a 27B-parameter model.

4

Export & Submit

Download your PDF dossier and dispute letter. Submit to your bank or payment processor.

Pricing
Simple, Honest Pricing
Start free. Upgrade when you need more capacity.
Starter
$0/forever

Try the full platform with a few cases.

  • 3 active cases
  • 5 evidence files per case
  • PDF dossier export
  • 1 dispute letter per month
  • Win probability scoring
  • Reason code intelligence
  • Analytics dashboard
  • Auto-deadline calculation
  • AI case analysis
  • AI dispute letters
  • AI evidence coach
  • Batch AI analysis
  • CSV data export
Get Started Free
Professional
$49/month

For merchants fighting chargebacks at scale.

  • 50 active cases
  • 25 evidence files per case
  • PDF dossier export
  • Unlimited dispute letters
  • Win probability scoring
  • Reason code intelligence
  • Analytics dashboard
  • Auto-deadline calculation
  • AI case analysis
  • AI dispute letters
  • AI evidence coach
  • Batch AI analysis
  • CSV data export
  • Case cloning
Get Started
Enterprise
$149/month

For high-volume merchants and dispute teams.

  • Unlimited cases
  • Unlimited evidence files
  • PDF dossier export
  • Unlimited dispute letters
  • Win probability scoring
  • Reason code intelligence
  • Analytics dashboard
  • Auto-deadline calculation
  • AI case analysis
  • AI dispute letters
  • AI evidence coach
  • Batch AI analysis
  • CSV data export
  • Case cloning
Get Started
Security
Your Data Is Protected
Every security measure listed here is implemented and active.
🔐

TLS 1.3 Encryption

All traffic encrypted. HSTS enforced with 1-year max-age. HTTP automatically redirects to HTTPS.

🛡️

CSRF Protection

Every form submission validated with cryptographically signed tokens to prevent cross-site request forgery.

🔑

BCrypt Password Hashing

Industry-standard bcrypt with automatic salting. Passwords require 10+ characters with complexity requirements.

🚫

Brute-Force Protection

Rate limiting on authentication endpoints with automatic account lockout after failed attempts.

📋

Content Security Policy

Strict CSP headers prevent XSS, clickjacking, and code injection. X-Frame-Options DENY enforced.

📁

File Validation

Uploaded files validated by extension and MIME type. Only documents and images accepted. 25 MB limit enforced.

FAQ
Questions & Answers
What is a chargeback dossier?▼
A chargeback dossier is a comprehensive evidence package you submit to your bank or payment processor to dispute a chargeback. It includes all relevant documentation — receipts, shipping proofs, customer communications, and a response letter — organized to make the strongest possible case for reversal.
How does the AI work?▼
We run a 27-billion-parameter language model on dedicated hardware. When you click "AI Case Analysis" or "AI Dispute Letter," your case details are sent to this model, which generates a custom strategic analysis or dispute response letter specific to your case. This is not a template — the AI writes original content based on your actual data, reason code, and uploaded evidence.
What reason codes do you support?▼
30+ Visa and Mastercard reason codes across all major categories: fraud (10.x), authorization (11.x), processing errors (12.x), and consumer disputes (13.x), plus Mastercard codes 4837, 4853, and 4863. Each code has its own response strategy, recommended evidence types, and practical tips built into the platform.
How accurate is the win probability score?▼
The scoring algorithm evaluates 7 factors: evidence volume, case completeness, notes quality, evidence diversity, deadline status, and reason-code evidence alignment. It gives you a realistic assessment of where your case stands and what to improve. It's a tool to help you identify gaps — not a guarantee of outcome.
Can I try it before paying?▼
Yes. The Starter plan is completely free — no credit card required. You get 3 active cases, 5 evidence files per case, PDF dossier export, and 1 dispute letter per month. You can use the full platform before deciding to upgrade.
Is my data secure?▼
Yes. TLS 1.3 encryption on all traffic, bcrypt password hashing, CSRF protection on every form, rate limiting, account lockout, strict Content Security Policy headers, and server-side file validation. Every security measure listed on this page is implemented and active — not planned or coming soon.

Ready to Fight Your Next Chargeback?

Create a free account, upload your evidence, and let AI help you build a stronger case.

Create Free Account